Getting to grips with office equipment

I’ve had yet more problems with BT.  First of all they cut my download capacity even though I am paying at the premium rate.  Then they had the temerity to cut off my broadband altogether, simply because I hadn’t paid the on-line bill which I had not seen.

So all is not well at Rob Towers.  And I have once again been thinking beyond BT home phones for my home phones and broadband service.  The only trouble is deciding who to use nowadays for a telephone system… which has always proved too much of a decision.  I am not much of a telecoms expert.  My prime criteria are that everything works… and that the set-up is easy.  And that help lines, even if they are in India are useful and work.

You’d think that is not too much to ask from a telecoms service.  But it seems that it is.  For a start, without cable, you are somewhat limited in your choice.  You also have Sky to consider.  But you know that they are primarily flogging television channels – so relying on Sky for telephone system as well as your telecoms seems a risky option.

I am sure I am not the only non-techy telecoms user in the world.  I am not ashamed to admit that I don’t know my adsl internet from my sdsl internet.  But like most people – I know somebody that does.  That nice Mr Google can usually be relied upon to come up with the cheapest option.

 So at the moment I am still with BT who are taking a huge monthly fee for servicing a telephone system that is really rather simple – and providing a broadband service that is really rather poor.

The frustrating thing is that there is nothing I can do about the latter.  My poor broadband service is dictated by my poor location (in broadband terms) which is provided b y BT.  Whoever I go too will not be able to alter that salient fact.  This is rather a pity – because it is the most important item on my telecoms agenda.